Our office, as well as the The American Academy of Pediatrics (AAP), the American Dental Association (ADA), and the American Academy of Pediatric Dentistry (AAPD) all recommend establishing a "Dental Home" for your child by one year of age. Children who have a dental home are more likely to receive appropriate preventive and routine oral health care.
The Dental Home is intended to provide a place other than the Emergency Room for parents.
You can make the first visit to the dentist enjoyable and positive. If old enough, your child should be informed of the visit and told that the dentist and their staff will explain all procedures and answer any questions. The less to-do concerning the visit, the better.
It is best if you refrain from using words around your child that might cause unnecessary fear, such as "needle", "shot", "pull", "drill" or "hurt". The office makes a practice of using words that convey the same message, but are pleasant and non-frightening to the child.
We invite you to stay with your child during the initial examination. During future appointments, we suggest you allow your child to accompany our staff through the dental experience. We can usually establish a closer rapport with your child when you are not present. Our purpose is to gain your child's confidence and overcome apprehension. However, if you choose, you are more than welcome to accompany your child to the treatment room. For the safety and privacy of all patients, other children who are not being treated should remain in the reception room with a supervising adult.
We strive to make each and every visit to our office a fun one!
Insurance is welcomed and accepted at our practice. We are in-network with most Dental PPO plans and State Insurance – Husky/Medicaid. We accept all credit cards including Visa, MasterCard, Discover and American Express. We also offer patient financing through CareCredit. Our goal is to deliver the best pediatric dental care for your child and we will be happy to answer any questions that you may have regarding your account.
Patients with insurance
Please bring your insurance card along with all necessary forms with you on your first visit. If your insurance should change please provide us with updated information as soon as possible. We will gladly file dental claims for you and contact your insurance company to help you understand your insurance benefits and coverage. For patients with out-of-network insurance, our office can file the insurance claim for your convenience. If you are not sure if we participate with your insurance plan please ask our administrative staff. We will work with you to maximize your insurance reimbursement for covered procedures.
Any balance not paid by your insurance company is solely your responsibility. Insurance typically covers most but not all cost of dental care, and you will be financially responsible for any remaining balance, including any co-payments or plan deductibles.
If your insurance plan has not paid your claim, you will be asked to pay for the dental services provided and establish reimbursement with your insurance company.
We ask for your courtesy regarding your child’s scheduled appointments. If you are unable to keep the appointment please allow at least 24 hours prior to the appointment time if you must cancel or reschedule. We understand that unforeseen circumstances occur, however, we reserve the right to charge a $25.00 fee for cancellations within 24 hours of appointment or broken appointments.